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Frequently Asked Questions
How many days can I volunteer?
If I can volunteer for more than one
day but would like to attend the rest of the conference, how much does
that cost?
If I am a volunteer for a certificate
program or a pre-conference workshop, do I get additional days of the
conference for free?
Can I use my free day before I volunteer?
Am I registered for the
conference? If not, how do I
register?
I registered and paid for the
conference before I was selected to volunteer. How do I get a refund?
When will I know that I am confirmed
for a volunteer position?
As a volunteer, do I get to go to the
ASTD Celebration?
Is lunch provided for the volunteers?
How many days can I volunteer?
As many days as you like. For every full day that you volunteer,
you receive one (1) day of the conference for free. This does not include certificate
programs or pre-conference workshops.
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If I can volunteer for more than one
day but would like to attend the rest of the conference, how much does
that cost?
Any additional days
of the conference (concurrent sessions only), the daily rate is $200 for
volunteers.
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If I am a volunteer for a certificate
program or a pre-conference workshop, do I get additional days of the
conference for free?
No, if you
are a volunteer for either a certificate program or pre-conference
workshop, your “perk” is a seat in the session. You can still purchase additional days
of the conference at the volunteer discounted rate of $200 for each day.
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Can I use my free day before I volunteer?
Yes!
Simply check in at the Volunteer Office and tell the Day Manager
that you are scheduled to volunteer later in the week and you would like
to use your free day now. You will
sign in and take your name badge.
At the end of that day, you will check out at the Volunteer Office
and return your badge. You will
pick your badge up again when you check in to volunteer. If for some reason you are unable to
fulfill your volunteer position, you will be billed the on-site Daily Rate
($450 for members, $495 for non-members) after the conference.
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Am I registered for the
conference? If not, how do I
register?
You are registered as
a Volunteer. A Volunteer name badge
will be waiting for you when you check in at the Volunteer Office. If you would like to register for
additional days above and beyond your volunteer time and your free day,
complete a special Volunteer registration form in the Volunteer
Office. After the Day Manager signs
this form, take it to any On-Site Registration Counter. You will then pay the discounted rate of
$200/day and be given another badge and badge holder. If you are unable to fulfill your
volunteer position, you will be billed the on-site Daily Rates less the
$200 paid.
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I registered and paid for the
conference before I was selected to volunteer. How do I get a refund?
At the close of the conference send
a letter to:
Megan Smith
ASTD
1640
King Street, Box 1443
Alexandria,
VA 22313
In the letter explain that you paid
in advance and then were selected as a volunteer. Include the dates you volunteered as well as
the days you used as complimentary. You
will then be refunded the difference.
Please allow 6-8 weeks for refunds to be processed.
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When will I know that I am confirmed
for a volunteer position?
Positions
will be filled on a first come, first serve basis. An email will be sent to you confirming
the date(s) and position(s) you have selected to volunteer for.
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As a volunteer, do I get to go to the
ASTD Celebration?
If you
registered as a volunteer for the conference, you can purchase a ticket to
the Celebration. Volunteers may purchase Celebration tickets by Monday, April 21 for $50. After April 21, volunteers may purchase Celebration tickets for $80 at the conference, while supplies last. Please click here to download the advance ticket order form.
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Is lunch provided for the volunteers?
Lunch is not provided to the volunteers
but light breakfast fare is provided each day as well as beverages in the
morning and afternoon. There are concession
stands throughout the convention center available for food purchases.
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